Kansas Gas Service
Reviews and Complaints
Your service man, Craig of Emporia KS, saved my life and home!
***
Thieves
Customer
Inconsiderate, Incompetent, and Incredibly unprofessional
Preferred solution: Pay for a plumber to evaluate the water pipe damage =1.5 hours $135
Just Wow.
I've tried to get my service turned on 6 times, now. The first few times, They said their technician called me even though I never received any of those "calls." The third time, I figured out that someone had put my phone number in wrong.
The time after that, I never received the calls again. Its like they're intentionally screwing with me. I had just set up yet ANOTHER appointment with my father phone number since mine is currently shut off and even HE did not receive a phone call. When I just called the company I was told a technician showed up at my door at 8:37 am and left a note on my door that I had missed the appointment.
Wrong. There was NO note on either my back door nor my front door. So I called one last time to make them reschedule for same day set up since I just got out of the hospital I told them it was a MEDICAL EMERGENCY, and now I'm waiting to see if anyone even shows up. I've never had SUCH A HUGE PROBLEM with a Utility company before in my LIFE.
They're either not trying at all or are so stupid that they can't find the correct house.
Too bad this company is a MONOPOLY and is the ONLY gas company in Kansas, because I would have switched services a LONG *** TIME AGO. Kansas Gas Service is Trash.
Preferred solution: Let the company propose a solution
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Verified ReviewerNo gas!
Terrible and Horrible
Turning on gas
Un-believ-a-bull
Flat out liars
Angry hard working citizen
Horrible Customer Service
- Customer service
Preferred solution: Let the company propose a solution
Angry Mother
TERRIBLE
- Having gas
- All the issues mentioned in my review
Preferred solution: Let the company propose a solution
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